Small business owners often take on more work than they can handle. The little things always seem to take an hour or more and it’s too easy to get behind. The progression of the internet has provided more options to market a company with the use of audio, video, blogs, podcasts, newsletters, email, articles, etc. One person is incapable of performing all of these functions for his or her website . . . at least not without going crazy.
What is the best option for minimizing the amount of work one has to do without eliminating media that will benefit marketing for a company?
The answer: Hire a copywriter.
An excellent way to use a copywriter to a company’s benefit is to hire a professional to write blogs. Blogs are rising in popularity, and many companies are utilizing them to share new products, ideas, services, and offer an area for customers to comment. These comments allow potential customers to get an idea of what other consumers think of a product or service. Comment areas can also be used by potential clients to ask questions about a particular product or service and can serve as a guide for what the topic will be for the next blog.
Blogs are often times overlooked by a company because owners do not have the time to post three to four blogs a week. Avoid overlooking this important commodity by hiring a copywriter to write a blog. A copywriter will persuade your customers to be active with your company through their knowledge of the target market.
Blogs are conversational in nature and allow customers to feel a stronger personal connection with a company. Copywriters use creative ways of developing this connection and can express this through blog writing. Hire one now and get more time to do the other things you have been putting off.
Do you have questions about how a copywriter can help your business? Contact Michelle Salater Writing & Editorial to learn more.
One of the greatest strengths a company can utilize in order to gain new customers and keep current ones is through strong company values and a clear credo. Websites are a great source for consumers to learn about your products and services. They are also an excellent way to convey what your business stands for.
Consumers want to know that your company is advertising truthfully and ethically. Many businesses use puffery and deception in their advertising, which leads customers to be dissatisfied and unwilling to make repeat purchases. If you clearly convey that you care about the consumer and establish personal values, potential customers will be more likely to buy again from you as well as refer other customers to your products or services.
Repeat customers benefit your business because they cost less to attract than new customers and they require less service, while buying more. As a small business owner, you must first gain the customer’s trust in your company—a tactic many businesses disregard or place at the bottom of their lists for attracting customers.
Things to emphasize in your credo:
*Empathy and compassion towards the consumer’s wants and needs
*Effort to keep costs low and establish practical prices*Benefits your company wishes to gain from doing business with consumers
*Internal and external goals of your company
*Customer service satisfaction*Care you provide for your employees both on a personal level and in the work environment
The important thing when creating a credo of values is to include information about your company—information that people would not know from just purchasing your product or service. Consumers like to be let in on internal business affairs, such as your ideas for new products, purchasing, merging, etc. The more you let your customers know about your company, the more they will feel a part of it and trust the goods and services you can provide for them.
More Tips:
1. Don’t put your credo in a place that is difficult to find on your site. Place it under the category “About Us” or “About Our Company.”
2. Brochures, email marketing, and press releases are other excellent ways to express your values and are not to be overlooked.
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Ghostwriting is extremely beneficial for any business. Ghostwriters will take your idea about a book, article, or blog and write a clean and thorough form of this idea on paper.
If you’re a small business owner and don’t have great writing talent or the time, a ghostwriter will credit you with his/her talent. Usually ghostwriters will record interviews with their clients and edit the material.
Ghostwriting can be beneficial for marketing your services or product if you know what you want to say but don’t know how to say it. Writer’s block happens on a daily basis and it consumes a lot of time. Ghostwriters will cut that time down, saving you the agony of thinking of a creative and thorough way to get your idea across.
Why hire a ghostwriter?
Ghostwriters are plentiful these days and easy to find. Save yourself the time and distress. Hire a ghostwriter to write letters, articles, material for your website, books, autobiographies, virtually anything.
Do you have questions about how a ghostwriter can help your business? Contact Michelle Salater Writing & Editorial to learn more.
According to a May 2008 eMarketer report, social networking and email spending is expected to increase in the next three years. The survey, conducted by Eloqua, reports that:
Online marketing / advertising is growing. Are you ready to take your marketing digital?
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Tips to keep in mind when creating a frequency-marketing program:
All businesses love to see previous customers return to purchase their products or services again and again. Repeat customers are beneficial to the success of your company because they . . .
*Cost less to attract than new consumers
*Are easier to attract than new consumers
*Will recommend your company to others
*Require less service
An excellent way to keep previous customers repeat customers is through a frequency-marketing program. Frequency marketing is any form of marketing that rewards customers for their purchases and encourages them to return. Frequent flyer miles illustrate this concept in the clearest of terms. Many airline companies offer frequent flyer miles, which motivate the consumer to continue flying with that airline in order to obtain cheaper services.
Any company can utilize frequency marketing for its customers. Some magazines or newspapers offer deals for resubscribing to their publication in order to keep the consumer a frequent buyer and reader. The make up store Sephora has Beauty Insider Rewards, which also benefit returning customers. The program keeps track of purchases, and at the $100 spending mark, the customer receives a free gift. The rewards restart after the $100 mark, and the free gifts keep coming whenever that mark is reached.
Creating a solid relationship with customers is very important and should be done at the earliest stage possible during sales. Customer maintenance insures their happiness and repetitive sales.
A recent study conducted by Forrester Research Inc. estimates a 17% increase in 2008 for online sales, equaling about $204 billion. According to this same study, the three categories that are sought out most by online shoppers are apparels ($26.6 billion), computers ($23.9 billion), and autos ($19.3 billion).
As the online market continues to increase, many companies are looking to establish a web presence or expand their current web presence to stay competitive. A website is a powerful sales tool, yet establishing a strong online presence is a challenge to some businesses that are unfamiliar with how to compete and stand out among the millions of websites.
According to the study, apparel is the largest category sought out by online consumers with $26.6 billion predicted in sales. For apparel companies looking to establish an online presence, this can be even more difficult as many of them, especially the small to midsized businesses, have little or no experience selling products and promoting their businesses online.
As more shoppers turn to the web for purchasing apparel, companies are realizing that there is a definite need to make the change. Many don’t know where to begin the processes to effectively sell and market online, or how to find the balance for reaching out to current retail shoppers while appealing to an online or virtual audience. Their entire marketing plan requires tweaking in order to participate online. However, more often than not, they need the right professional help to market themselves both effectively and efficiently.
With a declining economy, shoppers are looking for the cheapest and easiest way to buy products online, which may account for the 17% estimated increase. The increase in gas prices may also be affecting online sales because shoppers are less likely to drive longer distances to purchase the clothes they want.
As competition for the online market is increasing, companies need to find ways to efficiently market themselves. Hiring a professional copywriter, one who understands how to write web copy, is strongly encouraged, especially for the small or midsized business competing against corporate entities. These smaller companies are not only competing with local retailers in a geographical area but are also competing on a global scale.
A strong online presence not only allows companies to expand their markets beyond local consumers, but it also allows those in the geographical area to locate them easier. Having a store locator and special coupons to print and bring in benefit the consumers who are doing their research before heading out to stores. Consumers are also looking at what products are available to try on in the stores so that they don’t waste time and gas driving around town to different stores.
Whether you are in the market for a new car, planning your next vacation, getting your dose of the daily news, or researching an expensive purchase, most likely you head to the web first.
The web is the easiest way to get information across to the target audience of any company—and as fast and efficiently as possible. But it’s not just about having a website for your business. It’s about having the best website for your type of business.
One deciding factor in whether you are the best website out there for your specific products or services is clear, concise web copy. Your website must grab the targeted consumer’s attention, inform the consumer of your business, and present your services and products in a clear and efficient way. Nothing frustrates me more than going to a website to purchase something and not being provided with sufficient contact information, an easy navigation bar, or clearly stated benefits to purchasing with that company. This is why excellent web copy is the key to a website’s success.
More and more, consumers are turning to the internet for information and to purchase goods and services. Even airports are catering to these needs. You will not believe how many airports are on this list that offer Wi-Fi. I was in New York’s JFK airport the other day and there was no room on the Wi-Fi circle for me to sit. Think about all the people out there, like me, who enjoy surfing the web during free time—even if that means free time at the airport.
Does your website need a makeover? Check out Michelle Salater’s professional web copy services at http://www.mlsalater.com/services-web-copy.cfm